Manners work. Even at 3:30 AM. From the “Without Daddy Adventures.”
Saturday night at about 10:00 PM, my dad, step-mom, lil’ sister, sons and I left for the Minneapolis air port. I knew that we were expecting to get to the air port at about 4:30 AM, so I had called our hotel to see if we could get an early check-in, like 6 AM. Nope. Not happenin’. The gal I spoke to told me she couldn’t guarantee me anything from another person’s shift, and that I would need to call the person on shift at the time, but that the earliest we would probably be able to check in would be 10 or 11. Ugh. Not good.
So…we get to the airport at 3:00 AM. A whole hour earlier than anticipated. I was wired the whole drive and couldn’t get any sleep, which is unusual for me. Anywho, after dropping the parentals and sister off, we easily found our way to our hotel. It was big…like tall. I’ve never stayed in a hotel that tall before.
Anywho, the guy at the front desk was lounging in a chair and came to the door to meet me. I explained to him our situation, how I had been up all night, and how we had booked a room but didn’t anticipate getting here this early etc…At first Peter (I always try to learn names) said that they were completely full, but then noticed that we had booked a suite, that we were Elite members (thank you to Hubby’s business trips) and that we were using points to pay for our suite. He told me there was nothing he could do because we were already into the next business day. I calmly and politely asked him to please check again. He found out that he actually had a suite available, but he would have to charge me the Saturday rate (which was a lot). I told him that it wasn’t really acceptable to pay that much just because I couldn’t use my points, especially since it was already 3:30.
Anywho, after calling the Elite line, and few more pleases and thank yous a yes sirs, Peter said that he could charge us for 1/2 night’s stay, which came out to $5 more than what we would pay with points…and we would keep our points. YAY! I thanked Peter immensely and told him what a huge help he was.
So at 3:30 AM, the boys and I had a place to sleep. And sleep we did. And as we said our good nights (in the early morning) I reminded the boys how we got the room. I didn’t yell, scream, and make a scene, I simply let the man know our needs and was polite, assertive, and more polite.
Every time they see this, I hope it sinks in a little more. I hope that I am not only showing Christ’s love to the strangers I encounter, but my sons as well.
Blessings! (To you especially, Peter)
Hannah
1 Comment
amazing i love it when being nice works good to show kids too
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